Most orders are shipped within one business day! All orders will be shipped to the Ship To address listed with your order, not your PayPal address.
Free Shipping for Orders Over $100: Large or heavy items including custom tack trunks do not qualify for free shipping. Once your order is complete, we will contact you separately to collect the shipping charges for those items. Our Free Shipping offer is only for FedEx Ground shipping. Please be sure to select FedEx Ground as your shipping method to get free shipping!
Standard Domestic Shipping/Handling:Items will be sent using Priority Mail and will almost always arrive within 2-3 business days. PLEASE NOTE: The tracking data for Priority Mail is only updated when the item is shipped and when it is received. If your tracking number says "Electronic Notification Received", then that means your item is packaged and is in the care of the USPS (or will be within three hours). Once your order leaves our shipping office, we are not responsible for lost or damaged merchandise.
FedEx Ground: Use this method for cost savings on larger shipments, better tracking, and included insurance up to $100. FedEx Ground arrives in 1-4 business days. Insurance up to $100 is included in the price - insurance claims are the buyers responsibility. FedEx Ground is available to the continental United States only. Orders shipped with FedEx Ground may or may not be delivered on a Saturday - it depends on if your package is being shipped to an address that FedEx thinks is residential and when they figure it out. Once your order leaves our shipping office, we are not responsible for lost or damaged merchandise.
FedEx Standard Overnight: Use this method if you need your items NOW. Standard Overnight is guaranteed to arrive the next business day or FedEx will issue a refund for the cost of shipping. Please note that "overnight" means it will arrive the next business day after we ship it, not the next business day after you place your order. So if you place an order Monday at 9 PM, it will arrive sometime on Wednesday. Insurance up to $100 is included in the price - insurance claims are the buyers responsibility. Please note that FedEx Standard Overnight is not available to 5% of addresses in the continental United States. If we try to ship your order and find that it is not available, we will contact you and offer the option to ship it with USPS Express Mail (overnight to most areas) at the same cost. Once your order leaves our shipping office, we are not responsible for lost or damaged merchandise.
International Shipping/Handling: Use this method for international orders. In order to provide you with the best shipping rates possible, international orders are always shipped with USPS First Class International for packages under 4 pounds, or USPS Priority Mail International for packages 4 pounds and up. These international shipping methods are NOT trackable and NOT insurable! If you need a trackable or insurable shipping method, please Contact Us. Insurable/trackable international shipping methods almost always cost three times as much! Once your order leaves our shipping office, we are not responsible for lost or damaged merchandise. The estimate on these shipping methods provided by USPS is 6-10 business days, however it can sometimes vary substantially.
Canadian Shipping/Handling: This is exactly like International Shipping/Handling above, but costs much less. Packages tend to take a few days to get through Canadian customs, please be prepared for this.
You pick it up in Colorado Springs, CO: Click HERE for more details.
Shipping and Handling charges are non-refundable, regardless of what actual shipping costs. When you complete your order through our website you are entering into a contract to pay the grand total, including Shipping and Handling; this amount is not negotiable regardless of actual shipping. If you find the Shipping and Handling charges to be unacceptable, please do not complete your order.
**All shipping times are ESTIMATES not GUARANTEES provided by their respective carriers.**